Frequently Asked Questions
Everything you need to know about your Spa Meraki experience.
Are your products cruelty-free and vegan?
Yes, at Spa Meraki, we are committed to ethical beauty. All our products are 100% cruelty-free and the majority of our collection is vegan-friendly.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, provided it is at least 50% full.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location.
Can I track my package once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress.
Are Spa Meraki products safe for sensitive skin?
Our formulas are designed with gentle, botanical ingredients. However, we always recommend performing a patch test or consulting with a dermatologist if you have specific skin concerns.